INFORMATION TEXT

Information Notice

(For Suppliers, Third Parties, Business Partners)

Data Controller: Tarşa Otel İşletmeciliği Turizm ve Ticaret A.Ş. and/or its branches, operating under the brand name “Arcanus Hotels”, has prepared and implemented a KVKK (Personal Data Protection) Policy in accordance with the Personal Data Protection Law No. 6698. This Information Notice has been drafted in line with the said law and relevant internal policies.

1. Personal Data Processed

a) Identity and Family Information [Full name, place and date of birth, profession, signature]
b) Contact Information [Address, phone number, e-mail, other communication details]
c) Legal Transaction Information [Correspondence with judicial authorities, case file details, enforcement proceedings, debt information]
d) Customer Transaction Information [Vehicle plate, survey forms, service records, requests, instructions, call center records, invoices, checks, bills, receipts, orders]
e) Physical Security Information [Entry-exit records, CCTV and audio recordings]
f) Marketing Information [Purchase history, surveys, cookies]
g) Transaction Security Information [IP address, hotspot records, passwords, login data, logs, digital traffic]
h) Risk Management Information [Authority documents, signature samples, commercial/technical/administrative risk data]
i) Financial Information [Bank account, IBAN, credit card number, balance sheets, performance data, credit and risk details]

2. Method and Legal Grounds of Data Collection

Your personal data may be collected:

  • Automatic means (e-mail, system logs, CCTV, electronic records)

  • Non-automatic means (printed forms, contracts, face-to-face communication)

Legal Grounds:

  • Necessity for contract establishment or performance (Art. 5/2-c)

  • Legal obligations (Art. 5/2-ç)

  • Data made public by the data subject (Art. 5/2-d)

  • Establishment, exercise or protection of a right (Art. 5/2-e)

  • Legitimate interests of the company (Art. 5/2-f)

Special categories of data relating to health and sexual life are not processed. Other special categories may be processed only upon explicit consent or legal necessity.

3. Purpose of Processing

Your personal data may be processed for:

  1. Supplier relationship management

  2. Contract management and execution

  3. Procurement, sales, and payment processes

  4. Finance and accounting

  5. Physical security

  6. Transaction security

  7. Fulfillment of legal obligations

  8. Communication activities

  9. Legal proceedings

  10. Information security management

  11. Audit and internal control

  12. Recordkeeping and archiving

  13. Emergency and crisis management

  14. Business continuity and operations planning

  15. Guest satisfaction support services

  16. Corporate events and organizations

  17. Marketing and communication (with explicit consent)

4. Transfer of Personal Data

Data may be shared domestically or internationally with:

  • Public authorities (courts, police, tax office)

  • Group companies, shareholders, board members

  • Suppliers and business partners

  • Financial advisors, auditors, consultants

  • Authorized service providers (IT, security, finance, law)

Transfers serve purposes such as contracts, accounting, IT security, legal obligations, and emergency management.

5. Rights of Data Subjects

According to KVKK, you have the right to:

  • Learn if your data is processed

  • Request information

  • Learn processing purposes and appropriateness

  • Know domestic/international recipients

  • Request correction or deletion

  • Request notification of corrections/deletions to third parties

  • Object to profiling by automated systems

  • Claim compensation for unlawful processing

Applications must first be submitted to the data controller. Response time is max. 30 days. If unsatisfied, you may apply to the KVKK Board or judicial authorities.

Contact:
Tarşa Otel İşletmeciliği Turizm ve Tic. A.Ş.
ArcanusHotels Trendline Side
Çolaklı Mah. Barbaros Hayrettin Paşa Cad. A Blok No: 10/1 Manavgat / Antalya
Tel: 0242 777 03 40
E-mail: kvkk@arcanustrendlineresortside.com

6. Data Retention

Personal data is stored for periods required by law or business purposes, then deleted, destroyed, or anonymized.

7. Data Controller Identity

Tarşa Otel İşletmeciliği Turizm ve Tic. A.Ş.
ArcanusHotels Trendline Side
Çolaklı Mah. Barbaros Hayrettin Paşa Cad. A Blok No: 10/1 Manavgat / Antalya
Tax Office: Manavgat
Tax No: 8240756726
Mernis No: 0824 0756 7260 0001